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FREQUENTLY ASKED QUESTIONS

In January 2024, Methodist Le Bonheur Healthcare launched a new Healthier 901 app for download in both the App Store for Apple devices and Google Play Store for Android devices.

How do I register to join?

Registering to join is now even easier than before!

  1. Download the app
  2. Create your account in the app
  3. Remember your email and password

How Do I Sync My Google Fit app with the Healthier 901 Mobile app?

Please visit our App Help page to find out more about syncing to Google Fit.

How Do I Sync My Samsung Health (SHealth) app with the Healthier 901 Mobile app?

Samsung Health has temporarily paused its partnership program, which means it currently doesn’t accept direct data sharing with any wellness apps. As a result, the new Healthier 901 app can’t be connected directly to Samsung Health.

However, you can still connect by syncing your data through Google Fit. Follow this article (https://www.androidpolice.com/sync-samsung-health-with-google-fit/) to connect Samsung Health to Google Fit, and then connect Google Fit to the Healthier 901 app.

Why is there a new app?

You spoke and we listened. We launched an updated Healthier 901 app, eliminating extra steps and simplifying the process to start you on your health journey. Now, with a few clicks from your phone, you can download the Healthier 901 app from the Apple App Store or Google Play Store and you’re ready to go. You no longer need to register online before downloading the app.

I already created my account and downloaded the MyHealthPlus app. Do I need to download the new Healthier 901 app?

If you’ve already joined the movement, that’s great! We’re so excited to have you on this journey to a Healthier 901. If you’ve already created an account, you can download the Healthier 901 app from the Apple App Store on Apple Devices or Google Play Store on Android and you’re ready to go. You can use the same email address, username and password as the MyHealthPlus app, or create a completely new one!

Will my information from MyHealthPlus migrate over to the new app?

Yes, if you’ve already joined the movement, you only need to download the new app and log in! Your existing data, including weight, exercises, groups and more will be available on the new platform. If you’ve forgotten your log in information, just click “Forgot my password” or “Forgot my username” on the app homepage and reset your information.

Will my weight be visible to the public or app administrators?

We understand this information can be very personal, and we are respectful of your right to privacy. MLH is not tracking any individual’s weight, information or biometrics, nor will it be visible to the public. We are only following the community’s overall progress toward reaching our one million pound goal.

I entered the wrong birthdate or zip code. How do I change that?

Once you’re logged in to the app, click “More” in the bottom right corner of your screen. Then go to Settings and My Account. Scroll to the incorrect information, click in that field and make your edits. Make sure you save your changes!

How do I download the mobile app?

Download the app to your mobile phone.

DIRECT LINKS TO THE APPS

MANUAL SEARCH IN APP STORES

If you choose to search for the app through your favorite app store, search for Healthier 901

Find the icon that looks like this:

LOGGING IN TO THE APP

Download the app from your app store – all you have to do is log in to the app using the email address and password you chose during your registration process.

You’re all set with your mobile app!

What is Healthier 901?

Led by Methodist Le Bonheur Healthcare and supported with community organizations, the Healthier 901 initiative challenges the Mid-South to lose a million pounds in three years.

Why was Healthier 901 established?

  • Methodist Le Bonheur Healthcare’s most recent Community Health Needs Assessment identified heart disease and cancer as the top causes of death in Shelby and DeSoto Counties. In addition, Memphis is the second heaviest city in America. This is our community crying out for help.
  • Scientific studies show there is a clear link between obesity and heart disease and cancer.
  • By focusing on our overall health, we can help people live healthier lives and make lasting changes for future generations.

Who can participate in the Healthier 901 initiative?

Everyone is welcome to participate! There is power in numbers and we will only be successful if we all work together.

Do I have to meet specific health goals in order to participate?

  • You are not tied to any commitment when you join Healthier 901.
  • All we ask is that you report your weight periodically in the designated app so we can monitor the community’s progress in reaching our goal.

What resources are available on the app?

  • You’ll find numerous, free resources in the app.
  • The app allows you to log milestones like steps, distance, calories and amount of time you’ve been active. You’ll also have access to resources like articles about healthy living and more.
  • The app comes equipped with your own, personal workout videos. From the comfort of your home you can follow along with pre-recorded workouts. Select low impact workouts, like Pilates, or high-intensity interval training. You can even have fun with your friends and family and challenge each other to friendly fitness competitions.

I don't want anyone to see my personal weight. If you're tracking the community's progress toward losing a million pounds, how do I know my privacy is being protected?

We understand and are extremely respectful of your right to privacy. We are not tracking the specific weight or other biometrics of individuals involved in the Healthier 901 initiative. We are only tracking the community’s overall progress toward reaching our one million pound goal.

Why should I join?

There is power in numbers. We can only meet our goal of losing a million pounds in three years if we all work together. Whether you want to lose 5 pounds or fifty or if you just want to be more mindful about your health, Healthier 901 is for you and open to everyone.

How are you tracking the community's progress in reaching the goal of losing a million pounds in three years?

We are providing a free app to everyone who participates in Healthier 901. Through that app, individuals can enter their weight. The app monitors the collective number of pounds being lost by Healthier 901 participants.